Tuesday, September 24, 2013

Launching Today: Samsung Galaxy Screen Repairs

As of today – September 24th, 2013 – we are launching Samsung Phone Repairs! The Galaxy S3 & Galaxy S4 are the two devices we are servicing at launch.


We at iHeart Repair have always been firm believers in specializing. The truth is, we cannot do everything. Though we can do a few things really, really well. The first devices that we mastered was the screen repair on the iPad & iPhone, and demand for those two products have kept us very busy for the past 3 years. We launched a few new repairs between now and 3 years ago, like screen repairs for the iPod nano, & the iPod touch. That's it! We've stayed very focused on doing a few things very well.


Today, we are adding 2 more repairs to the list – Galaxy S3 Screen Repair & Galaxy S4 Screen Repair. Our technicians have spent the time to learn the intricate details of the two Samsung phones so that we can offer the repair with the same 2-year warranty that our customers have come to expect from us. The Galaxy phones from Samsung have become bestsellers every year since the Galaxy S2 was released in February of 2011.

Samsung Phones – A Challenging Repair


We would have offered the repairs for the Samsung Galaxy S3 & S4 much earlier than today, but there were some technical challenges. When we repair an iPhone screen we replace the entire screen. The LCD, glass, & frame are all replaced. With a Galaxy phone we can do the same thing, except the parts alone cost around $200. This is a ridiculous amount for anyone to pay for a screen repair. For a little bit more a brand new phone can be purchased. So we set out to find the solution.

The Solution


Glass only repairs was the solution. We are able to offer the same quality repair, but the cost is half as much as a full screen replacement. The glass only repair involves careful extraction of the existing broken glass from the LCD. It takes a skilled hand and just the right amount of heat to make it happen. As with most repairs, we do not recommend that you attempt it on your own. In this case, we strongly encourage you not to attempt this repair on your own. It is incredibly complex and requires our best repair technicians.

As always, thank you for being a loyal iHeart Repair customer! We will continue to work hard and bring you the highest quality repairs for the devices you love most. – @joshmuccio


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